Return Center
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that you order arrives damaged in any way, please promptly click the link above to visit our Return Center and submit your request. Alternatively, you can email us at fl@firmamentlux.com with your order number and a photo depicting the item's condition. We handle these situations on a case-by-case basis but are committed to finding a satisfactory solution and appreciate your understanding.